Payment, Saved Card & Subscription Terms
Version 2026-09-02-v2
Card authorization and final charge
For eligible card orders, LaundryIt may place a temporary authorization for the estimated order amount. The final charge is based on the services actually provided, applicable taxes, discounts, credits, and the final order total. The final charge is processed after the order is successfully delivered and the final service amount is confirmed.
Saving a payment method
I authorize LaundryIt to save this payment method securely with Stripe and display its masked details for future LaundryIt orders. LaundryIt may use the saved payment method only for LaundryIt orders I initiate, a recurring pickup schedule I separately activate, and to complete the final charge for those orders after delivery. The final amount is determined by the services actually provided, applicable taxes, discounts, credits, and the final order total. Saving a card by itself does not enroll me in a subscription or recurring pickup schedule. I may remove a saved card when it is not tied to an active order authorization. Removing a saved card does not cancel an existing order or authorization.
How often a saved card may be used
Saving a card by itself does not create recurring charges. A saved card may be used for LaundryIt orders you initiate, a recurring pickup schedule that you separately activate, related authorization/final charges, or a monthly LaundryIt plan that you separately enroll in and authorize.
Scheduled recurring pickups
Creating a recurring pickup schedule does not charge the service amount at setup. LaundryIt uses the saved payment method you authorize for the schedule. The day before each scheduled pickup, LaundryIt attempts a temporary authorization for that individual pickup. If the authorization does not succeed, the customer is notified and that occurrence will not proceed until the payment issue is resolved. A successful authorization remains a hold, and the final charge for that occurrence is processed only after delivery, using the final approved order amount. Cancelling the recurring schedule stops future occurrences but does not cancel an individual order that has already been created and authorized.
Monthly LaundryIt plans
LaundryIt monthly plans are billed on a calendar-month basis. Recommended plans include the 4 Load Plan at $120 per month, the 8 Load Plan at $240 per month, and the 16 Load Plan at $480 per month. Customers may also build a custom plan beginning at a minimum of 4 loads, with each additional included load adding $30 per month. Each included Wash & Fold load is valued at $30 and is limited to up to 15 pounds. Extra Wash & Fold loads beyond the monthly allowance are $30 each. The normal $5 service fee is waived on monthly-plan pickups. Express service and other add-ons are separate charges.
Billing date and first month
Monthly plan charges are scheduled for the 1st of each month. If you enroll after the 1st, your first monthly plan charge and load allowance begin on the next 1st. If you enroll on the 1st, the first charge may be processed that day. Your plan becomes usable after the applicable monthly payment succeeds.
Monthly pickup load count and additional charges
The customer may estimate the number of Wash & Fold loads when scheduling a monthly-plan pickup. The assigned provider confirms the actual number of loads completed before delivery. LaundryIt applies any available rollover load first, then current-month included loads, then treats remaining completed loads as extra loads at $30 each. Express service and other selected add-ons are also calculated from the final completed order. Any amount not already covered by the monthly plan is charged to the payment method saved with the subscription after delivery is completed.
Changing your monthly plan
Customers control their own plan level. Providers cannot change a customer subscription. Upgrades, downgrades, and custom-plan changes are scheduled for the next billing cycle and do not change the current paid month. There is no mid-month proration. A scheduled plan change may be changed or cancelled before the next renewal, and the new plan allowance begins only after the next monthly payment succeeds.
Unused loads and rollover
Unused monthly loads are not refundable and have no cash value. A maximum of one unused current-month load may roll into the next billing month. That rollover load is used before new-month loads. It does not stack beyond one rollover load and expires if not used during the following billing month.
Cancellation and refunds
Cancelling during a paid month does not create a prorated refund or account credit. The plan remains available through the end of the current paid billing period and does not renew the following month. An enrollment cancelled before its first monthly charge does not begin and is not charged.
Removing a saved card
You may remove a saved card when it is not connected to an active order authorization. Removing a saved card does not cancel an existing order, authorization, or already-processed charge.
Card-data handling
Sensitive card-entry fields are provided by Stripe. LaundryIt does not store full card numbers or security codes. LaundryIt stores only Stripe references and non-sensitive masked card details such as card brand, expiration date, and last four digits when needed to display a saved payment method.